Switchgear is a product offering by brightbell.

We’re the same company you’ve trusted to answer your phones since the 50’s. We’re not born of AI. We’re born in the customer support space and we use AI to make your customer experience better. When things get real, we are human.

Brightbell is a woman owned company in the 3rd generation in Asheville, NC. We have been providing an excellent customer experience since our founder’s wife (our current leader’s grandma) was running the answering service.

Let’s use AI in a smart way. Not just AI for AI’s sake.